At Yadu's Jawai By Alcor, we strive to provide our guests with a seamless and enjoyable booking experience. However, we understand that plans can change. This Cancellation & Refund Policy outlines the terms and conditions regarding cancellations, modifications, and refunds for reservations made at our resort.
By making a reservation with us, you agree to abide by this policy.

1. Cancellation Policy

We may collect personal information from you when you interact with us, including but not limited to:

• For Direct Bookings (via website, phone, or email):
  • Cancellations Made Less Than 7 Days Before Check-In: No refund will be provided. 100% refund of the booking amount
  • Cancellations Made 7-13 Days Before Check-In: 50% refund of the booking amount.
  • Cancellations Made Less Than 7 Days Before Check-In: No refund will be provided.
• For Group Bookings or Special Events:
  • Customized cancellation terms may apply based on the agreement made at the time of booking.
• Non-Refundable Bookings:
  • If a non-refundable booking is made, no refund will be provided regardless of the cancellation date.

2. Modification Policy

• Changes to your reservation (e.g., dates or room type) can be made up to 7 days before the check-in date, subject to availability.
• If the modification leads to a higher tariff, the difference must be paid at the time of modification.
• For changes made less than 7 days before check-in, a rebooking fee may apply.

3. Refund Policy

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Refunds will be processed to the original payment method used during booking.
• Refunds may take 7-14 business days to reflect in your account, depending on your bank or payment provider.
• Any processing fees or taxes associated with the transaction are non-refundable.

4. No-Show Policy

• In case of a no-show (failure to check-in on the scheduled date without prior notice), no refund or credit will be provided.

5. Early Departure

• If you choose to check out before your scheduled departure date, no refund will be provided for the unused portion of your stay.

6. Force Majeure

• In the event of cancellations due to natural disasters, government-imposed travel restrictions, pandemics, or other unforeseen circumstances beyond our control, refunds or credits will be issued at the discretion of the management.

7. Booking Through Third Parties

• If you made your reservation through a third-party platform (e.g., travel agents or online booking websites), their cancellation and refund policies will apply. Please contact them directly for assistance.

8. Contact Us

If you need to cancel or modify your reservation, or for any queries regarding this policy, please get in touch with us:

Yadu's Jawai By Alcor

We appreciate your understanding and cooperation. At Yadu's Jawai By Alcor, we aim to make every guest experience memorable, even if your travel plans change.